Medical Records Request 

Need to request your medical records? Complete and sign the Authorization for Release of Information form, then fax to (203) 899-5300 or e-mail medicalrecordsnh@nuvancehealth.org. Call Us: (203) 852-2320.

• Release of Information Authorization

As of January 1, 2021, Nuvance Health hospitals post current charges for certain hospital items and services on our web site. These easy-to-access online price lists comply with new federal government regulations aimed at increasing healthcare transparency for consumers.

Understanding the price lists

You’ll see two types of charges: gross and negotiated. Gross charges are undiscounted fees (standard charges or list prices) for items or services that are billed to all patients, regardless of insurance. These fees cover procedures, services, drugs and supplies associated with the delivery of medical care. Negotiated charges are prices that the hospital has negotiated with third parties and that insurance companies have agreed to pay. In addition, consumer charges for “shoppable” services refers to services that can be planned in advance such as a colonoscopy or mammogram. These types of services are typically performed on an outpatient basis. All of these fees cover the total cost of delivering healthcare to you. They will be updated each year as service offerings change.

What you’ll pay

Your actual charges for services (out-of-pocket expense) depends on the specific services you receive, which are often not planned in advance, and any insurance coverage or benefits. We work with you to provide an estimate of your charges and to review your payment responsibilities and options. Insurance companies negotiate discounts for their members. If you are insured, your out-of-pocket costs may be less. When choosing a healthcare provider, you should consider other factors in addition to cost, such as quality, reputation, convenience and access to services. We are committed to providing high quality, personalized healthcare. If additional information is required for assistance with estimating your total bill, please contact (203) 794-5350 or TTY (800) 421-1220.

• Standard Charge File (EXCEL)
• Consumer Shoppable File (PDF)
• Norwalk Hospital Pricing Estimator Tool

Volunteer at Norwalk Hospital

Volunteers are a key member of the Norwalk Hospital care team. From patient transport and bedside visits to behind-the-scenes administrative support, volunteers provide a vital service for our patients and their families, staff and community.

At this time, onsite volunteering is limited during the COVID-19 pandemic to ensure the safety and well-being of all patients, staff and volunteers.