Norwalk Hospital General Information

Campus Information

Find details below about Norwalk Hospital

General Information for Norwalk Hospital

We welcome our patients and visitors. Use the following information to help you plan your trip to Norwalk Hospital:

Visitor hours and guidelines

To ensure a healthy and safe environment for our patients, staff and visitors during the COVID-19 pandemic, Nuvance Health has implemented the COVID-19 Temporary Visitor Policy. These guidelines will help you prepare for your next visit to Norwalk Hospital. 

Dining and cafeteria information

Norwalk Hospital has two cafés. However, to ensure a healthy and safe environment for patients and staff during the COVID-19 pandemic, the cafes are currently closed.

Gift shop

The Grace Cole Jones Gift Shop* located in the Main Pavilion at Norwalk Hospital offers an extensive variety of hand selected gift items including jewelry, scarves, apparel, handbags, inspirational items, home décor, greeting cards, baby gifts, fresh flowers and more. Gift shop proceeds support hospital programs and services.

Gift shop hours

Monday through Friday: 10 am–4 pm

Order by phone at (203) 852-2444

*The gift shop is currently closed due to COVID-19

Parking and campus information

On Maple Street, you’ll find the Main Entrance and patient drop-off at the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center. You can also access the parking garage from Maple Street. The garage offers complimentary parking and elevator access on all levels. On campus you’ll also find the:

  • C. Anthony and Jean Whittingham Cancer Center: Follow the signs to the cancer center, located on Maple Street. The center includes outpatient medical and radiation oncology and a healing garden.
  • Bauer Emergency Care Center: Please follow the signs for the emergency department, located on Maple Street.
  • Childbirth Center: Find the entrance on Rhodonolia Park, off Stevens Street. We offer a dedicated parking lot for expectant women and birthing partners. If you think you are in labor, please call your doctor before arriving to the hospital.
  • Medical Office Building: Patients with appointments should park in the Dana Lot located on Rhodonolia Park, off Stevens Street. Use the building entrance located at 30 Stevens Street.

Valet services

You’ll find complimentary valet services at the:

  • Main Pavilion, Monday through Friday: 8 am–5 pm
  • C. Anthony and Jean Whittingham Cancer Center, Monday through Friday:  7:30 am–5 pm
  • Bauer Emergency Care Center, Monday through Friday: 6 am–11 pm


You’ll find SWC Pharmacy in the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center at Norwalk Hospital. The pharmacy provides medications for patients being discharged from the hospital, outpatients and community members. The pharmacy also has a wide range of products and pharmaceutical specialty items.


Monday through Friday: 7:30 am–6 pm

Saturday: 7:30 am–3:30 pm


Contact us

Pharmacy Manager

Brian DePaoli, RPh, MHA

Medication automated refill system: (203) 852-2690


We are pleased to offer complimentary WiFi access to our guests throughout the hospital. When you log on you’ll be presented with a disclaimer screen that prompts you to enter your email address to gain full access.

Accessibility information

To ensure effective communication with patients and their caregivers, learn more about language services.

We are committed to patients and their family members feeling valued and respected. Learn more about health equity, diversity and inclusion.

Spiritual care

We support patients and their families in finding spiritual strength and hope. Find out more about spiritual care services.