Norwalk Hospital General Information
Campus Information
We welcome our patients and visitors. Use the following information to help you plan your trip to Norwalk Hospital:
Visitor hours and guidelines
To ensure a healthy and safe environment for our patients, staff and visitors, Nuvance Health has a restricted visitation policy. These guidelines will help you prepare for your next visit to Norwalk Hospital.
Inpatient care: 8am to 8pm daily
Open Entrance: Main Pavilion Entrance
Dining and cafeteria information
Café on 5 is located on the third floor.
Monday - Friday: 6:30 am – 7:30 pm
Weekends: 7 am - 7 pm
Gift shop
The Grace Cole Jones Gift Shop, located in the Main Pavilion at Norwalk Hospital, offers an extensive variety of hand-selected gift items including jewelry, scarves, apparel, handbags, inspirational items, home décor, greeting cards, baby gifts, fresh flowers and more. Gift shop proceeds support hospital programs and services.
Monday - Friday: 9 am - 5 pm
Saturday: 10 am - 4 pm
Order by phone: (203) 852-2444
On Maple Street, you’ll find the Main Entrance and patient drop-off at the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center. You can also access the parking garage from Maple Street. The garage offers complimentary parking and elevator access on all levels. On campus you’ll also find the:
- C. Anthony and Jean Whittingham Cancer Center: Follow the signs to the cancer center, located on Maple Street. The center includes outpatient medical and radiation oncology and a healing garden.
- Bauer Emergency Care Center: Please follow the signs for the emergency department, located on Maple Street.
- Childbirth Center: Find the entrance on Rhodonolia Park, off Stevens Street. We offer a dedicated parking lot for expectant women and birthing partners. If you think you are in labor, please call your doctor before arriving to the hospital.
- Medical Office Building: Patients with appointments should park in the Dana Lot located on Rhodonolia Park, off Stevens Street. Use the building entrance located at 30 Stevens Street.
Valet services
You’ll find complimentary valet services at the:
- Main Pavilion, Monday through Friday: 8 am – 5 pm
- C. Anthony and Jean Whittingham Cancer Center, Monday through Friday: 7:30 am – 5 pm
- Bauer Emergency Care Center, Monday through Friday: 6 am – 11 pm
Pharmacy
You’ll find SWC Pharmacy in the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center at Norwalk Hospital. The pharmacy provides medications for patients being discharged from the hospital, outpatients and community members. The pharmacy also has a wide range of products and pharmaceutical specialty items.
Hours
Monday - Friday: 7:30 am – 6 pmSaturday: 7:30 am – 3:30 pm
Contact us
Pharmacy Manager
Brian DePaoli, RPh, MHA
Medication automated refill system: (203) 852-2690
Spiritual care
We support patients and their families in finding spiritual strength and hope. Find out more about spiritual care services.
Integrative Medicine
Integrative medicine services are conveniently located outside the main lobby of Norwalk Hospital, providing access to the entire community, including hospital patients. Our aim is to enhance your overall well-being and assist in pain management. We offer guidance and tailored programs Monday - Friday, 10 am and 5 pm. Discover more about our comprehensive range of services or schedule an appointment by calling (203) 852-2256.
WiFi
We are pleased to offer complimentary WiFi access to our guests throughout the hospital. When you log on you’ll be presented with a disclaimer screen that prompts you to enter your email address to gain full access.
Accessibility information
To ensure effective communication with patients and their caregivers, learn more about language services.
We are committed to patients and their family members feeling valued and respected. Learn more about health equity, diversity and inclusion.
Awards and Accreditations
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Healthgrades
America’s 250 Best Hospitals Award™ — 2022, 2021, 2020
Top five percent in the nation for consistently delivering clinical qualityAmerica’s 100 Best Hospitals for Stroke Care Award™ — 2022
Superior clinical outcomes in the care and treatment of strokeCritical Care Excellence Award™ — 2022
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis and diabetic emergenciesNeurosciences Excellence Award™ — 2022
Superior clinical outcomes in stroke care and cranial neurosurgeryPulmonary Care Excellence Award™ — 2022, 2021
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumoniaAmerica’s 100 Best Hospitals for Pulmonary Care Award™ — 2020
Superior clinical outcomes in treating COPD and pneumonia -
Bariatric
MBSAQIP Accredited Bariatric Center, 2006–Present
American College of Surgeons & American Society for Metabolic & Bariatric Surgery -
Cancer
Accreditation – Rectal Cancer Program – 2022
American College of Surgeons National Accreditation Program for Rectal CancerAccreditation for Radiation Oncology, 2022
American College of RadiologyQOPI® Certification for Continued Quality Improvement – Whittingham Cancer Center, 2017–2020
American Society of Clinical OncologyApproval with Commendation – Whittingham Cancer Center, 2014–2017
American College of Surgeons Commission on Cancer (CoC)Re-Accreditation – Breast Health Center, 2014–2017
American College of Surgeons National Accreditation Program for Breast Centers -
Cardiovascular
Mission: Lifeline® Gold STEMI Receiving Center Achievement Award — 2022
American Heart AssociationRe-Accreditation Echocardiography — 2014–2020
Intersocietal Accreditations Commission (IAC)Chest Pain Center with Primary PCI Accreditation — 2016–2019 (3 year)
Society of Cardiovascular Patient Care (SCPC)Get With the Guidelines Stroke Silver Plus with Honor Roll — 2018
American Heart Association/American Stroke AssociationHigh Performing in Heart Failure Treatment & High Performing in COPD Treatment — 2022-23
U.S. News & World ReportGet With the Guidelines Stroke Silver Quality Achievement Award — 2016
American Heart Association/American Stroke AssociationRe-certification, Cardiac Rehabilitation Program — 2016
American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR) -
Diabetes
Diabetes Education Program Education Recognition Certificate — 2017–2019
American Diabetes Association (ADA) -
Gastroenterology
Gastrointestinal Care Excellence Award — 2019
Superior clinical outcomes in colorectal surgeries, gall bladder removal, esophageal/stomach surgeries, small intestine surgeries and treating bowel obstruction, gastrointestinal bleeds and pancreatitis -
Orthopedic
Certification and Gold Seal of Distinction for Excellence in Total Joint Replacement — 2012–2022
Joint Commission -
Pulmonary
America’s Best Hospitals for Pulmonary Care Award — 2017–2019
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia -
Stroke
Get with the Guidelines Stroke Gold Plus with Target: Type 2 Diabetes Honor Roll — 2022
American Heart Association/American Stroke AssociationGet with the Guidelines Stroke Gold Plus with Target: Stroke Honor Roll Elite — 2021
American Heart Association/American Stroke AssociationThrombectomy-Capable Stroke Center Certification — 2021
Joint CommissionStroke Care Excellence Award — 2022, 2021, 2019
Superior clinical outcomes in the care and treatment of strokeHigh Performing in Stroke Treatment — 2022-23
U.S. News & World Report -
Wound Care
Re-Accreditation of the Hyperbaric Unit by the Undersea & Medical Society — 2020
Norwalk Hospital’s Wound Care and Hyperbaric Center