Norwalk Hospital General Information

Campus Information

Find details below about Norwalk Hospital
General Information for Norwalk Hospital

We welcome our patients and visitors. Use the following information to help you plan your trip to Norwalk Hospital:
Visitor hours and guidelines
To ensure a healthy and safe environment for our patients, staff and visitors, Nuvance Health has a restricted visitation policy. These guidelines will help you prepare for your next visit to Norwalk Hospital.   

Inpatient care: 8am to 8pm daily

Open Entrance: Main Pavilion Entrance  

 

Dining and cafeteria information

Café on 5 is located on the the fifth floor.

 

Monday - Friday: 6:30 am – 7:30 pm

Weekends: 7 am - 7 pm

 

 

 

Gift shop

The Grace Cole Jones Gift Shop, located in the Main Pavilion at Norwalk Hospital, offers an extensive variety of hand-selected gift items including jewelry, scarves, apparel, handbags, inspirational items, home décor, greeting cards, baby gifts, fresh flowers and more. Gift shop proceeds support hospital programs and services.

 

Monday - Friday: 9 am - 5 pm
Saturday: 10 am - 4 pm

Order by phone: (203) 852-2444


Treasure House

For 63 years, Treasure House has been a cherished part of Norwalk life, offering a warm welcome and a Victorian charm. Originating from a ladies' visiting board at Norwalk Hospital in 1893, it evolved into a thrift shop in 1961. Now located at 520 West Avenue, it remains staffed by volunteers committed to serving the community. Learn more.

Parking and campus information

On Maple Street, you’ll find the Main Entrance and patient drop-off at the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center. You can also access the parking garage from Maple Street. The garage offers complimentary parking and elevator access on all levels. On campus you’ll also find the:

  • C. Anthony and Jean Whittingham Cancer Center: Follow the signs to the cancer center, located on Maple Street. The center includes outpatient medical and radiation oncology and a healing garden.
  • Bauer Emergency Care Center: Please follow the signs for the emergency department, located on Maple Street.
  • Childbirth Center: Find the entrance on Rhodonolia Park, off Stevens Street. We offer a dedicated parking lot for expectant women and birthing partners. If you think you are in labor, please call your doctor before arriving to the hospital.
  • Medical Office Building: Patients with appointments should park in the Dana Lot located on Rhodonolia Park, off Stevens Street. Use the building entrance located at 30 Stevens Street.

 

Valet services

You’ll find complimentary valet services at the:

  • Main Pavilion, Monday through Friday: 8 am – 5 pm
  • C. Anthony and Jean Whittingham Cancer Center, Monday through Friday:  7:30 am – 5 pm
  • Bauer Emergency Care Center, Monday through Friday: 6 am – 11 pm

Pharmacy

You’ll find SWC Pharmacy in the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center at Norwalk Hospital. The pharmacy provides medications for patients being discharged from the hospital, outpatients and community members. The pharmacy also has a wide range of products and pharmaceutical specialty items.


Hours

Monday - Friday: 7:30 am – 6 pm

Saturday: 7:30 am – 3:30 pm

 

Contact us

Pharmacy Manager

Brian DePaoli, RPh, MHA

Medication automated refill system: (203) 852-2690



Spiritual care

We support patients and their families in finding spiritual strength and hope. Find out more about spiritual care services.



WiFi

We are pleased to offer complimentary WiFi access to our guests throughout the hospital. When you log on you’ll be presented with a disclaimer screen that prompts you to enter your email address to gain full access.

Accessibility information

To ensure effective communication with patients and their caregivers, learn more about language services.

We are committed to patients and their family members feeling valued and respected. Learn more about health equity, diversity and inclusion.

 

 

Awards and Accreditations

  • Overall Quality

    “A” rating for quality and patient safety — Fall 2024
    The Leapfrog Group

    Recipient of Healthgrades® 'America's 50 Best Hospitals' Award™ in 2024
    Recipient of Healthgrades® 'America's 100 Best Hospitals' Award™ for 3 Years in a Row – 2022-2024
    Recipient of Healthgrades® 'America's 250 Best Hospitals' Award™ for 7 Years in a Row – 2018-2024
    One of Healthgrades America's 100 Best Hospitals for Stroke Care™ for 3 Years in a Row – 2022-2024
    One of Healthgrades America's 100 Best Hospitals for Pulmonary Care™ in 2024
    One of Healthgrades America's 100 Best Hospitals for Gastrointestinal Care™ in 2024
    One of Healthgrades America's 100 Best Hospitals for Critical Care™ for 2 Years in a Row – 2023-2024

  • Bariatrics

    MBSAQIP Accredited Bariatric Center – 2006–present
     American College of Surgeons & American Society for Metabolic & Bariatric Surgery

  • Cancer   

    Accreditation – Rectal Cancer Program – 2022
    American College of Surgeons National Accreditation Program for Rectal Cancer

    Accreditation for Radiation Oncology – 2022
    American College of Radiology 

    QOPI® Certification for Continued Quality Improvement, Whittingham Cancer Center – 2017-2026
    American Society of Clinical Oncology

    Approval with Commendation, Whittingham Cancer Center – 2014-2017
     American College of Surgeons Commission on Cancer (CoC)

    Re-Accreditation, Breast Health Center – 2024-2027, 2014-2017
    American College of Surgeons National Accreditation Program for Breast Centers

  • Cardiovascular 

    Mission: Lifeline® EMS Silver Achievement Award — 2024
    Mission: Lifeline® System of Care Target Heart Attack Award — 2024

    Get With the Guidelines® - Heart Failure Silver Plus with Target: Heart Failure Honor Roll and Type 2 Diabetes Honor Roll — 2024
    Mission: Lifeline® Gold STEMI Receiving Center Achievement Award — 2024, 2022
    American Heart Association

    Named Among the Top 5% in the Nation for Cardiology Services in 2024

    Named Among the Top 10% in the Nation for Cardiology Services in 2024
    Five-Star Recipient for Treatment of Heart Failure for 7 Years in a Row – 2018-2024

    Re-Accreditation Echocardiography — 2014–2020
    Intersocietal Accreditations Commission (IAC)
    Chest Pain Center with Primary PCI Accreditation — 2016–2019 (3 year)
    Society of Cardiovascular Patient Care (SCPC)
    High Performing in Heart Failure Treatment — 2022-2025
    U.S. News & World Report
    Re-certification, Cardiac Rehabilitation Program — 2016
    American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)

  • Diabetes 

    High Performing in Diabetes Treatment — 2023-2024
    U.S. News & World Report
    Diabetes Education Program Education Recognition Certificate — 2017-2019
    American Diabetes Association (ADA)

  • Gastroenterology 

    One of Healthgrades America's 100 Best Hospitals for Gastrointestinal Care™ in 2024
    Recipient of the Healthgrades Gastrointestinal Care Excellence Award™ for 2 Years in a Row – 2023-2024
    Recipient of the Healthgrades 2024 Gastrointestinal Surgery Excellence Award™
    Named Among the Top 5% in the Nation for Overall GI Services in 2024
    Named Among the Top 10% in the Nation for Overall GI Services for 2 Years in a Row – 2023-2024
    Named Among the Top 10% in the Nation for Gastrointestinal Surgery in 2024
    Named Among the Top 10% in the Nation for GI Medical Treatment in 2024
    Five-Star Recipient for Upper Gastrointestinal Surgeries in 2024
    Five-Star Recipient for Colorectal Surgeries for 4 Years in a Row – 2021-2024
    Five-Star Recipient for Treatment of GI Bleed in 2024
    Five-Star Recipient for Treatment of Bowel Obstruction in 2024
    Five-Star Recipient for Treatment of Pancreatitis for 2 Years in a Row – 2023-2024
    Gastrointestinal Care Excellence Award — 2019
    Superior clinical outcomes in colorectal surgeries, gall bladder removal, esophageal/stomach surgeries, small intestine surgeries and treating bowel obstruction, gastrointestinal bleeds and pancreatitis
  • Neurosciences

    Five-Star Recipient for Cranial Neurosurgery in 2024
    Named Among the Top 5% in the Nation for Neurosciences for 2 Years in a Row – 2023-2024
    Named Among the Top 10% in the Nation for Neurosciences for 3 Years in a Row – 2022-2024
    Recipient of the Healthgrades Neurosciences Excellence Award™ for 3 Years in a Row – 2022-2024

  • Orthopedics

    High Performing in Hip Fracture — 2023-2024
    U.S. News and World Report

    Certification and Gold Seal of Distinction for Excellence in Total Joint Replacement — 2012-2022
    Joint Commission

  • Pulmonary 

    Recipient of the Healthgrades Pulmonary Care Excellence Award™ for 9 Years in a Row – 2016-2024
    Named Among the Top 5% in the Nation for Overall Pulmonary Services in 2024
    Named Among the Top 10% in the Nation for Overall Pulmonary Services for 9 Years in a Row – 2016-2024
    Five-Star Recipient for Treatment of Chronic Obstructive Pulmonary Disease in 2024
    Five-Star Recipient for Treatment of Pneumonia for 10 Years in a Row – 2015-2024
    High Performing in Chronic Obstructive Pulmonary Disease (COPD)     — 2022-2023
    U.S. News and World Report
    America’s Best Hospitals for Pulmonary Care Award — 2017-2019
    Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

  • Stroke

    Recipient of the Healthgrades Stroke Care Excellence Award™ for 6 Years in a Row – 2019-2024
    Named Among the Top 5% in the Nation for Treatment of Stroke for 3 Years in a Row – 2022-2024
    Named Among the Top 10% in the Nation for Treatment of Stroke for 6 Years in a Row – 2019-2024
    Five-Star Recipient for Treatment of Stroke for 18 Years in a Row – 2007-2024
    Get with the Guidelines® Stroke Gold Plus with Target: Stroke Honor Roll, with Target: Type 2 Diabetes Honor Roll — 2024
    American Heart Association/American Stroke Association
    Get with the Guidelines® Stroke Gold Plus with Target: Type 2 Diabetes Honor Roll — 2022-2023
    American Heart Association/American Stroke Association
    Get with the Guidelines® Stroke Gold Plus with Target: Stroke Honor Roll Elite — 2023, 2021
    American Heart Association/American Stroke Association
    Get With the Guidelines® Stroke Silver Plus with Honor Roll — 2018
    American Heart Association/American Stroke Association
    Get With the Guidelines® Stroke Silver Quality Achievement Award — 2016
    American Heart Association/American Stroke Association
    Thrombectomy-Capable Stroke Center Certification — 2021
    Joint Commission 
    Stroke Care Excellence Award — 2022, 2021, 2019
    Superior clinical outcomes in the care and treatment of stroke
    High Performing in Stroke Treatment — 2022-2024
    U.S. News & World Report

  • Wound Care 

    Re-Accreditation of the Hyperbaric Unit by the Undersea & Medical Society — 2020
    Norwalk Hospital’s Wound Care and Hyperbaric Center