Norwalk Hospital General Information

Campus Information

Find details below about Norwalk Hospital
General Information for Norwalk Hospital

We welcome our patients and visitors. Use the following information to help you plan your trip to Norwalk Hospital:
Visitor hours and guidelines
To ensure a healthy and safe environment for our patients, staff and visitors during the COVID-19 pandemic, Nuvance Health has implemented the COVID-19 Temporary Visitation Policy. These guidelines will help you prepare for your next visit to Norwalk Hospital.   

Inpatient care: 8am - 8pm daily

Open Entrance: Main Pavilion Entrance

 

 

Dining and cafeteria information

Café on 5 is  located on the third floor.

 

Monday - Friday: 6:30 am – 7:30 pm

Weekends: 7 am - 7 pm

 

 

 

Gift shop

 

The Grace Cole Jones Gift Shop* located in the Main Pavilion at Norwalk Hospital offers an extensive variety of hand selected gift items including jewelry, scarves, apparel, handbags, inspirational items, home décor, greeting cards, baby gifts, fresh flowers and more. Gift shop proceeds support hospital programs and services.

 

Monday - Friday: 10 am–4 pm

Order by phone: (203) 852-2444

 

*The gift shop is currently closed due to COVID-19

Parking and campus information

On Maple Street, you’ll find the Main Entrance and patient drop-off at the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center. You can also access the parking garage from Maple Street. The garage offers complimentary parking and elevator access on all levels. On campus you’ll also find the:

  • C. Anthony and Jean Whittingham Cancer Center: Follow the signs to the cancer center, located on Maple Street. The center includes outpatient medical and radiation oncology and a healing garden.
  • Bauer Emergency Care Center: Please follow the signs for the emergency department, located on Maple Street.
  • Childbirth Center: Find the entrance on Rhodonolia Park, off Stevens Street. We offer a dedicated parking lot for expectant women and birthing partners. If you think you are in labor, please call your doctor before arriving to the hospital.
  • Medical Office Building: Patients with appointments should park in the Dana Lot located on Rhodonolia Park, off Stevens Street. Use the building entrance located at 30 Stevens Street.

Valet services

You’ll find complimentary valet services at the:

  • Main Pavilion, Monday through Friday: 8 am–5 pm
  • C. Anthony and Jean Whittingham Cancer Center, Monday through Friday:  7:30 am–5 pm
  • Bauer Emergency Care Center, Monday through Friday: 6 am–11 pm

Pharmacy

You’ll find SWC Pharmacy in the Main Pavilion of The Anne P. and Harold W. McGraw, Jr. Center at Norwalk Hospital. The pharmacy provides medications for patients being discharged from the hospital, outpatients and community members. The pharmacy also has a wide range of products and pharmaceutical specialty items.

Hours

Monday - Friday: 7:30 am–6 pm

Saturday: 7:30 am–3:30 pm

 

Contact us

Pharmacy Manager

Brian DePaoli, RPh, MHA

Medication automated refill system: (203) 852-2690

WiFi

We are pleased to offer complimentary WiFi access to our guests throughout the hospital. When you log on you’ll be presented with a disclaimer screen that prompts you to enter your email address to gain full access.

Accessibility information

To ensure effective communication with patients and their caregivers, learn more about language services.


We are committed to patients and their family members feeling valued and respected. Learn more about health equity, diversity and inclusion.

Spiritual care

We support patients and their families in finding spiritual strength and hope. Find out more about spiritual care services.

Awards and Accreditations

  • Healthgrades 

    America’s 250 Best Hospitals Award™ — 2022, 2021, 2020
    Top five percent in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Stroke Care Award™ — 2022
    Superior clinical outcomes in the care and treatment of stroke

    Critical Care Excellence Award™ — 2022
    Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis and diabetic emergencies

    Neurosciences Excellence Award™ — 2022
    Superior clinical outcomes in stroke care and cranial neurosurgery

    Pulmonary Care Excellence Award™ — 2022, 2021
    Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

    America’s 100 Best Hospitals for Pulmonary Care Award™ — 2020
    Superior clinical outcomes in treating COPD and pneumonia

  • Bariatric 

    MBSAQIP Accredited Bariatric Center, 2006–Present
    American College of Surgeons & American Society for Metabolic & Bariatric Surgery

  • Cancer   

    Accreditation – Rectal Cancer Program – 2022
    American College of Surgeons National Accreditation Program for Rectal Cancer

    Accreditation for Radiation Oncology, 2022
    American College of Radiology 

    QOPI® Certification for Continued Quality Improvement – Whittingham Cancer Center, 2017–2020
    American Society of Clinical Oncology

    Approval with Commendation – Whittingham Cancer Center, 2014–2017
    American College of Surgeons Commission on Cancer (CoC)

    Re-Accreditation – Breast Health Center, 2014–2017
    American College of Surgeons National Accreditation Program for Breast Centers

  • Cardiovascular 

    Mission: Lifeline® Gold STEMI Receiving Center Achievement Award — 2022
    American Heart Association

    Re-Accreditation Echocardiography  2014–2020
    Intersocietal Accreditations Commission (IAC)

    Chest Pain Center with Primary PCI Accreditation  2016–2019 (3 year)
    Society of Cardiovascular Patient Care (SCPC)

    Get With the Guidelines Stroke Silver Plus with Honor Roll — 2018
    American Heart Association/American Stroke Association

    High Performing in Heart Failure Treatment & High Performing in COPD Treatment — 2022-23
    U.S. News & World Report

    Get With the Guidelines Stroke Silver Quality Achievement Award — 2016
    American Heart Association/American Stroke Association

    Re-certification, Cardiac Rehabilitation Program — 2016
    American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)

  • Diabetes 

    Diabetes Education Program Education Recognition Certificate  2017–2019
    American Diabetes Association (ADA)

  • Gastroenterology 

    Gastrointestinal Care Excellence Award — 2019
    Superior clinical outcomes in colorectal surgeries, gall bladder removal, esophageal/stomach surgeries, small intestine surgeries and treating bowel obstruction, gastrointestinal bleeds and pancreatitis

  • Orthopedic 

    Certification and Gold Seal of Distinction for Excellence in Total Joint Replacement  2012–2022
    Joint Commission

  • Pulmonary 

    America’s Best Hospitals for Pulmonary Care Award  2017–2019
    Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

  • Stroke 

    Get with the Guidelines Stroke Gold Plus with Target: Type 2 Diabetes Honor Roll — 2022
    American Heart Association/American Stroke Association

    Get with the Guidelines Stroke Gold Plus with Target: Stroke Honor Roll Elite — 2021
    American Heart Association/American Stroke Association

    Thrombectomy-Capable Stroke Center Certification — 2021
    Joint Commission 

    Stroke Care Excellence Award — 2022, 2021, 2019
    Superior clinical outcomes in the care and treatment of stroke

    High Performing in Stroke Treatment — 2022-23
    U.S. News & World Report

  • Wound Care 

    Re-Accreditation of the Hyperbaric Unit by the Undersea & Medical Society — 2020
    Norwalk Hospital’s Wound Care and Hyperbaric Center