Health Quest Home Care Private Duty

Experienced aides provide assistance that includes personal care services, companionship and help around the house.

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If you or a loved one might benefit from assistance with daily activities, private duty, non-medical services from Nuvance Health® can help. Trusted aides provide private duty, non-medical services to people living in select areas of New York’s Hudson Valley.

These services are available through Health Quest Home Care to clients in:

  • Dutchess County
  • Orange County
  • Putnam County
  • Ulster County

About our services

We provide non-medical, private pay aide services under the direction of a nurse case manager and your physician.

Services enable people who need extra help to continue living at home, including:

  • Individuals with ongoing health conditions from chronic illness or disabilities
  • Older adults and individuals without major medical concerns who need assistance at home

Health Quest Home Care: Why choose us?

Our program is licensed by the New York State Department of Health. Additionally, we work closely with Nuvance Health specialists to address situations that require medical attention. Highlights of the program include:

  • Qualified caregivers
    Caregivers are certified aides. They must meet specific requirements before coming into your home, like passing a criminal background check and drug screening. Members of the team are evaluated yearly through our training programs on safety and other important issues.
  • Oversight
    A nurse case manager makes the initial home visit to evaluate your specific needs. After you start receiving services from the team, they make regular home visits. If there is a medical status change, like sudden confusion or a fall, the aide notifies the nurse case manager immediately.
  • Seamless care
    Health Quest Home Care is part of a network that gives you access to specialized care. With your permission, aides and nurse managers share details about symptom changes with other members of your care team. These efforts help you receive timely treatments.
  • Additional options
    Eligible patients requiring a higher level of home health care may receive skilled services under the certified Health Quest Home Care skilled agency. Learn about our home health services.

How can Health Quest Home Care help me?

We tailor services to each client’s individual needs.

Personal care includes assistance with:

  • Bathing, showering, dressing and personal grooming
  • Toileting assistance, including support for bladder or bowel incontinence
  • Safely assisting with ambulation to allow maximum, safe movement around your house and safely get out of bed or up from a chair
  • Medication reminders
  • Feeding and staying on track with food or fluid intake goals
  • Help family members care for the patient by teaching appropriate ways to lift, turn and re-position

Aides can also:

  • Help run errands, like grocery shopping
  • Provide companionship
  • Do light housekeeping and chores, like laundry
  • Prepare meals and snacks


Health Quest Home Care Licensed Private Duty Non-Medical Services are available on an hourly, daily, and weekly basis with a two-hour minimum.

Frequently asked questions

  • Does insurance pay for non-medical home care services?
    Most medical insurance plans do not cover private-duty home care services. Long-term care insurance policies may reimburse some of the cost of care. Check with your medical insurance or long-term care insurance company.
  • Can I have home healthcare paid by my insurance and private-duty services (I pay for out of pocket) at the same time?
    Yes, private-duty services can be provided while you are receiving home healthcare services. With private-duty service, you decide how many hours and days of service you wish to receive.
  • Will I have to sign a contract?
    There are no contracts. You sign a consent for care, as required by New York regulations for aide services. The consent outlines the services to be provided as requested by you, the terms of the service and the cost for those services.

Contact us

Health Quest Home Care: (845) 471-4243.