COVID-19 Vaccine

How to prepare for your COVID-19 vaccination at Nuvance Health

How to prepare for your COVID-19 vaccination at Nuvance Health

February 9, 2021


En Español – Spanish

Em Português – Portuguese

You live in Connecticut

Who can get a COVID-19 vaccine?

  • Determine if you are eligible by visiting
  • Vaccination is by appointment only.
  • Proof of appointment and eligibility are required upon arrival.
  • Please schedule an appointment through the Vaccine Administration Management System (VAMS). We are not scheduling appointments directly through our hospitals or practices.

Considerations before scheduling a vaccine appointment

  • Schedule your appointment at a time when you can arrive 15 minutes early to complete paperwork and stay at least 15 to 30 minutes after for observation.
  • If you have questions or concerns about COVID-19 vaccines, talk with your primary care doctor before scheduling your appointment. You can schedule a virtual visit by calling your doctor or visiting
  • Do not schedule your appointment within 14 days before or after receiving other vaccinations (example: flu shot). At this time, there is no data on the safety and effectiveness of COVID-19 vaccines administered at the same time with others. Therefore, COVID-19 vaccines should be administered alone, with a minimum of 14 days before or after administration with any other vaccines.

How to schedule your appointment

Following state guidelines for vaccination, we are registering our eligible Medical Practice patients in VAMS with the email address we have on file for you. You should have received an email from the U.S. Centers for Disease Control and Prevention (CDC) with information about how to register in VAMS:

  • Look for an email from Search your junk folder if you cannot find the email.
  • If you did not get the email, go to the VAMS login page and select “forgot password” to access your account. Use Google Chrome web browser to open VAMS; it will not work in Internet Explorer.
  • If you are still unable to access VAMS, it may be because we do not have an email address for you on file and were not able to register you. If you are eligible, you can register for a vaccine using the Department of Public Health’s Online VAMS Enrollment form.
  • After accessing your VAMS account, follow the steps to schedule an appointment. Due to high demand and limited supply, vaccine appointments may not be available immediately. Please continue to monitor VAMS for available appointments.

If you need assistance scheduling your appointment:

  • Call the Connecticut COVID-19 Vaccine Appointment Assist Line at 1-877-918-2224 seven days a week from 8 a.m. to 8 p.m. Due to high volume, hold times may vary.
  • For support with VAMS, review VAMS Frequently Asked Questions.

The day before your appointment

  • The day before your appointment, look for a reminder email from VAMS. If you do not receive this email, log in to your VAMS account.
  • Complete all pre-vaccination requirements before your appointment. If you do not, your appointment will take longer.

Where to go for your appointment

Select a Nuvance Health location that will be listed in VAMS. You are welcome to select other locations, too.

Go to your appointment

  • If you are able to, please come to your appointment by yourself so we can maintain social distancing for everyone.
  • Arrive 15 minutes before your scheduled time. Please do not arrive too early for your appointment so we can maintain social distancing for everyone.
  • Wear a medical face mask. Please do not wear a mask with a valve, or a bandana, scarf or any other type of face covering.
  • Bring some form of identification (example: driver’s license).
  • If you have one, bring your mobile device that has the email account you used to access VAMS in case you need to access it.
  • Check-in staff will validate your appointment, verify you completed the requirements in VAMS and give you information about the vaccine. You will also be asked to complete a consent form.
  • A trained clinician will give you the vaccine. They will record the type of vaccine you receive on a card and it will also be recorded in VAMS. Please bring the card with you when you get your second dose. Take a picture of the card on your mobile device if you have one and save it for your records.
  • Post-injection, you will need to stay at least 15 to 30 minutes for observation.

Schedule your second dose appointment, if applicable

  • You will receive another email from VAMS to schedule your second dose appointment. If you do not get that email, log in to your VAMS account to schedule it. We recommend not waiting long to schedule your second dose appointment. While supply of second dose vaccine will be available for you, appointment availability may vary.
  • Depending on the type of vaccine you get, plan to schedule your appointment 21 days (Pfizer-BioNTech) or 28 days (Moderna) from your first dose.
  • We understand you may not be able to schedule your second dose exactly 21 days or 28 days from your first dose. According to CDC guidelines, the second dose should be administered as close to the recommended interval as possible. However, if it is not feasible to adhere to the recommended interval, the second dose of Pfizer-BioNTech and Moderna COVID-19 vaccines may be scheduled up to six weeks after the first dose.

There are three ways to report side effects and adverse reactions:

  • Enroll in v-safe, the CDC’s after-vaccination health checker. Learn more about v-safe. You will also receive a handout about v-safe at your appointment.
  • Report side effects and adverse reactions in your VAMS account.
  • Call your primary care doctor. If you do not have one, for information about Nuvance Health Virtual Visits, to schedule an appointment or to find a doctor, visit

Continue to wear a mask, watch your distance from others, and wash your hands frequently.

Where to go for more information